This is a new topic in 12.03.
This is a new topic in 12.04.
Content highlighted in yellow is new in 12.03.
Content highlighted in blue is new in 12.04.
Filtering
Click Filtering from the Admin section of the Issue Management side menu to open the High Volume Filter: Issue Management window. In this window, you can apply filters to the list of available cost codes a user can select from when creating or editing a task.
When setting filter criteria, you can use asterisks to include multiple records at once. In the below examples, the letter A can be replaced with any string of characters:
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A* includes all records beginning with an A, with any number of characters after it.
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*A includes all records ending with an A, with any number of characters before it.
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*A* includes all records containing an A, with any number of characters either side of it.
You can set multiple criteria in the same field by separating them with a comma.
The numbers on the right side of the window show the number of contracts that have a certain range of cost codes available under the current filter criteria. For example, in the image above, 1091 contracts have 1-99 cost codes available, 42 contracts have 100-199 cost codes available, and so on.
The “per contract” field changes colour depending on the maximum number of cost codes per contract under the current filter criteria: less than 1000 for a green number, between 1000 and 3000 for a yellow number and over 3000 for a red number.
In addition to the global filter, you can set company-specific filters. To do this, click the 
button in the bottom-right of the window and select a company from the drop-down menu. A new set of fields will then appear below the global fields, under the title of the company you selected.
