Unattached Transactions

Transactions imported from a card that has not been used for imports before will initially be unattached. They must be attached to a claimant before they can be processed. To rectify this:

  1. Right-click one of the unattached transactions, or left-click the transaction and click the menu icon , then click Modify Credit Card. Alternatively, open the Credit Cards tab, then right-click the new credit card, or left-click the card and click the menu icon , then click Modify Credit Card. This opens the Credit Card Details screen.
  1. Select a claimant you wish to attach to the card from the Claimant Name drop-down list. If necessary, you can also edit the payment method of the card in the window.
  2. Click to save. All transactions made under that card will now be attached to the claimant you selected.